/* support.css：技术支持、资料下载、FAQ、选型帮助样式 */

.support-page {
  overflow: clip;
}

.support-page .support-content {
  padding-top: max(0.7rem, 35px);
  padding-bottom: max(1.2rem, var(--space));
  background-image: url(../images/support-content-bg.png);
  background-repeat: no-repeat;
  background-size: 100% auto;
  background-position: left center;
}

.support-page .support-content .support-wrap {
  display: flex;
  align-items: flex-start;
}

.support-page .support-content .support-wrap .support-aside {
  width: calc(364 / 1536 * 100%);
  flex-shrink: 0;
  margin-right: 30px;
  position: sticky;
  top: calc(10px + var(--header-height));
}

.support-page .support-content .support-wrap .support-aside .aside-title {
  font-weight: bold;
  font-size: var(--font24);
  color: #e70112;
  line-height: 1;
  margin-bottom: max(0.32rem, 20px);
}

.support-page .support-content .support-wrap .support-aside .aside-form {
  display: block;
  margin-bottom: 10px;
}

.support-page .support-content .support-wrap .support-aside .aside-form .form {
  display: flex;
  align-items: center;
}

.support-page .support-content .support-wrap .support-aside .aside-form .form input {
  flex: 1;
  min-width: 0;
  height: 38px;
  background: #ffffff;
  border-radius: 6px 0 0 6px;
  border: 1px solid #cccccc;
  transition: var(--duration);
  border-right: none;
  font-weight: 400;
  font-size: 14px;
  padding-left: max(0.22rem, 10px);
  padding-right: max(0.22rem, 10px);
  color: #000;
}

.support-page .support-content .support-wrap .support-aside .aside-form .form input::placeholder {
  color: #999999;
}

.support-page .support-content .support-wrap .support-aside .aside-form .form input:focus {
  border-color: var(--theme);
}

.support-page .support-content .support-wrap .support-aside .aside-form .form button {
  width: 80px;
  height: 40px;
  background: #cccccc;
  border-radius: 0px 6px 6px 0px;
  transition: var(--duration);
  user-select: none;
  cursor: pointer;
  flex-shrink: 0;
}

.support-page .support-content .support-wrap .support-aside .aside-form .form button img {
  display: block;
  margin-left: auto;
  margin-right: auto;
}

.support-page .support-content .support-wrap .support-aside .aside-form .form button:hover {
  background-color: var(--theme);
}

.support-page .support-content .support-wrap .support-aside .aside-list-area {
  background-image: url(../images/support-aside-bg.png);
  background-repeat: no-repeat;
  background-size: cover;
  background-position: center center;
  padding: max(0.4rem, 20px) max(15px, 0.45rem);
  border-radius: 10px;
  border: 1px solid rgba(204, 204, 204, 0.5);
}

.support-page .support-content .support-wrap .support-aside .aside-list-area .aside-item {
  margin-bottom: 21px;
}

.support-page .support-content .support-wrap .support-aside .aside-list-area .aside-item:last-child {
  margin-bottom: 0;
}

.support-page .support-content .support-wrap .support-aside .aside-list-area .aside-item.active .title,
.support-page .support-content .support-wrap .support-aside .aside-list-area .aside-item.current .title {
  color: #e70112;
}

.support-page .support-content .support-wrap .support-aside .aside-list-area .aside-item.active .title .icon {
  background-color: #e70112;
}

.support-page .support-content .support-wrap .support-aside .aside-list-area .aside-item.active .title .icon img {
  transform: rotate(-90deg);
  opacity: 1;
  filter: brightness(0) invert(1);
}

.support-page .support-content .support-wrap .support-aside .aside-list-area .aside-item .title {
  font-size: max(0.16rem, 14px);
  color: #666666;
  line-height: 1;
  display: flex;
  align-items: center;
  justify-content: space-between;
  user-select: none;
  cursor: pointer;
}

.support-page .support-content .support-wrap .support-aside .aside-list-area .aside-item .title span {
  transition: var(--duration);
}

.support-page .support-content .support-wrap .support-aside .aside-list-area .aside-item .title .icon {
  width: 20px;
  height: 20px;
  border-radius: 50%;
  display: flex;
  align-items: center;
  justify-content: center;
  user-select: none;
  cursor: pointer;
}

.support-page .support-content .support-wrap .support-aside .aside-list-area .aside-item .title .icon img {
  filter: brightness(0);
  opacity: 0.5;
  transition: var(--duration);
  width: 5px;
}

.support-page .support-content .support-wrap .support-aside .aside-list-area .aside-item .list {
  border-bottom: 2px solid #e70112;
  padding-top: 4px;
  display: none;
  margin-top: 19px;
}

.support-page .support-content .support-wrap .support-aside .aside-list-area .aside-item .list .item {
  display: flex;
  align-items: center;
  border-bottom: 1px solid rgba(0, 70, 127, 0.1);
  margin-left: max(0.19rem, 10px);
}

.support-page .support-content .support-wrap .support-aside .aside-list-area .aside-item .list .item.active .link,
.support-page .support-content .support-wrap .support-aside .aside-list-area .aside-item .list .item:hover .link {
  color: #e70112;
}

.support-page .support-content .support-wrap .support-aside .aside-list-area .aside-item .list .item.active .link img,
.support-page .support-content .support-wrap .support-aside .aside-list-area .aside-item .list .item:hover .link img {
  filter: none;
  opacity: 1;
}

.support-page .support-content .support-wrap .support-aside .aside-list-area .aside-item .list .item .link {
  font-family: SourceHanSansCN-Light, sans-serif;
  font-weight: 400;
  font-size: var(--font14);
  color: #666666;
  transition: var(--duration);
  display: flex;
  align-items: center;
  width: 100%;
  padding-bottom: max(0.14rem, 10px);
  padding-top: max(0.14rem, 10px);
}

.support-page .support-content .support-wrap .support-aside .aside-list-area .aside-item .list .item .link img {
  filter: brightness(0);
  opacity: 0.5;
  margin-right: 9px;
  width: 5px;
  transition: var(--duration);
}

.support-page .support-content .support-wrap .support-main {
  flex: 1;
  min-width: 0;
}

.support-page .support-content .support-wrap .support-main .main-list {
  display: grid;
  grid-template-columns: repeat(3, 1fr);
  row-gap: 30px;
  column-gap: max(0.32rem, 15px);
  margin-bottom: max(0.61rem, 30px);
}

.support-page .support-content .support-wrap .support-main .main-item {
  background: #ffffff;
  border-radius: 10px;
  border: 1px solid rgba(204, 204, 204, 0.5);
  padding-left: max(0.26rem, 15px);
  padding-right: max(0.26rem, 15px);
  padding-top: max(0.25rem, 20px);
  padding-bottom: max(0.3rem, 20px);
  overflow: hidden;
  position: relative;
  z-index: 2;
  transition: transform 0.3s, box-shadow 0.3s;
}

.support-page .support-content .support-wrap .support-main .main-item:hover {
  transform: translateY(-4px);
  box-shadow: 0 8px 25px rgba(0,0,0,0.1);
}

.support-page .support-content .support-wrap .support-main .main-item .pic {
  display: block;
  width: 100%;
  background: #f8f8f8;
  border-radius: 10px;
  position: relative;
}

.support-page .support-content .support-wrap .support-main .main-item .pic::after {
  content: "";
  display: block;
  padding-bottom: 109.00321543%;
}

.support-page .support-content .support-wrap .support-main .main-item .pic img {
  position: absolute;
  left: 0;
  top: 0;
  width: 100%;
  height: 100%;
  object-fit: cover;
  transition: var(--duration, 0.45s);
}

.support-page .support-content .support-wrap .support-main .main-item .text {
  margin-top: max(0.26rem, 10px);
}

.support-page .support-content .support-wrap .support-main .main-item .text .file-name {
  display: flex;
  align-items: center;
  justify-content: space-between;
  padding-bottom: max(0.2rem, 10px);
  border-bottom: 1px solid rgba(204, 204, 204, 0.5);
  margin-bottom: max(0.21rem, 10px);
}

.support-page .support-content .support-wrap .support-main .main-item .text .file-name .icon {
  width: 22px;
  height: 22px;
  display: flex;
  align-items: center;
  justify-content: center;
}

.support-page .support-content .support-wrap .support-main .main-item .text .file-name .icon img {
  display: block;
  max-width: 100%;
  max-height: 100%;
  object-fit: contain;
  object-position: center center;
}

.support-page .support-content .support-wrap .support-main .main-item .text .file-name .name {
  margin-left: 10px;
  font-family: SourceHanSansCN-Light, sans-serif;
  font-weight: 300;
  font-size: var(--font16);
  color: #333333;
  flex: 1;
  min-width: 0;
  width: 100%;
  white-space: nowrap;
  text-overflow: ellipsis;
  overflow: hidden;
  overflow-wrap: break-word;
}

.support-page .support-content .support-wrap .support-main .main-item .text .other {
  display: flex;
  align-items: center;
  justify-content: space-between;
  column-gap: 10px;
  font-family: SourceHanSansCN-Light, sans-serif;
  font-weight: 300;
  font-size: var(--font14);
  color: rgba(51, 51, 51, 0.5);
}

.support-question-page {
  overflow: clip;
}

.faq-category-nav {
  background: #f8f9fa;
  padding: 20px 0;
  margin-bottom: 30px;
  border-bottom: 1px solid #eee;
}

.cat-list-container {
  display: flex;
  flex-wrap: wrap;
  gap: 15px;
}

.cat-item {
  padding: 8px 20px;
  background: #fff;
  border: 1px solid #ddd;
  border-radius: 20px;
  color: #666;
  text-decoration: none;
  font-size: 14px;
  transition: color 0.3s ease, background 0.3s ease, border-color 0.3s ease, transform 0.3s ease;
}

.cat-item:hover {
  border-color: var(--theme);
  color: var(--theme);
}

.cat-item.active {
  background: var(--theme);
  color: #fff;
  border-color: var(--theme);
  box-shadow: 0 4px 10px rgba(230, 0, 18, 0.2);
}

.support-question-page .question-content {
  padding-top: max(0.81rem, 35px);
  padding-bottom: max(0.88rem, 35px);
}

.support-question-page .question-content .question-wrap {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
}

.support-question-page .question-content .question-wrap .question-left {
  flex-shrink: 0;
  width: 74.4140625%;
}

.support-question-page .question-content .question-wrap .question-left .question-top {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 18px;
}

.support-question-page .question-content .question-wrap .question-left .question-top .expand-all {
  display: inline-flex;
  align-items: center;
  gap: 6px;
  user-select: none;
  cursor: pointer;
  padding: 6px 0;
  position: relative;
}

.support-question-page .question-content .question-wrap .question-left .question-top .expand-all img {
  width: 16px;
  height: 16px;
  object-fit: contain;
  transition: var(--duration);
}

.support-question-page .question-content .question-wrap .question-left .question-top .expand-all .default {
  display: block;
}

.support-question-page .question-content .question-wrap .question-left .question-top .expand-all .hover {
  display: none;
}

.support-question-page .question-content .question-wrap .question-left .question-top .expand-all.is-show img {
  transform: rotate(-180deg);
}

.support-question-page .question-content .question-wrap .question-left .question-top .expand-all:hover span {
  color: var(--theme);
}

.support-question-page .question-content .question-wrap .question-left .question-top .expand-all:hover .default {
  display: none;
}

.support-question-page .question-content .question-wrap .question-left .question-top .expand-all:hover .hover {
  display: block;
}

.support-question-page .question-content .question-wrap .question-left .question-top .expand-all span {
  font-weight: 400;
  font-size: 15px;
  color: #999999;
  transition: var(--duration);
}

.support-question-page .question-content .question-wrap .question-left .question-top .search {
  width: 3.65rem;
  min-width: 200px;
  display: flex;
  align-items: center;
}

.support-question-page .question-content .question-wrap .question-left .question-top .search input {
  height: 40px;
  flex: 1;
  background: #ffffff;
  border-radius: 6px 0 0 6px;
  border: 1px solid #cccccc;
  transition: var(--duration);
  border-right: none;
  font-weight: 400;
  font-size: 14px;
  color: #101010;
  padding-left: max(15px, 0.22rem);
  padding-right: 15px;
  min-width: 0;
}

.support-question-page .question-content .question-wrap .question-left .question-top .search input::placeholder {
  color: #999999;
}

.support-question-page .question-content .question-wrap .question-left .question-top .search input:focus {
  border-color: var(--theme);
}

.support-question-page .question-content .question-wrap .question-left .question-top .search button {
  cursor: pointer;
  user-select: none;
  width: 80px;
  height: 40px;
  background: #cccccc;
  border-radius: 0px 6px 6px 0px;
  display: flex;
  align-items: center;
  justify-content: center;
  transition: var(--duration);
  flex-shrink: 0;
}

.support-question-page .question-content .question-wrap .question-left .question-top .search button img {
  width: 18px;
  height: 18px;
  object-fit: contain;
  transition: var(--duration);
}

.support-question-page .question-content .question-wrap .question-left .question-top .search button:hover {
  background-color: var(--theme);
}

.support-question-page .question-content .question-wrap .question-left .question-top .search button:hover img {
  filter: brightness(0) invert(1);
}

.support-question-page .question-content .question-wrap .question-left .question-list {
  margin-bottom: max(0.6rem, 30px);
}

.support-question-page .question-content .question-wrap .question-left .question-list .question-item {
  background: #f8f8f8;
  border-radius: 10px;
  border: 1px solid rgba(204, 204, 204, 0.5);
  padding-left: max(0.3rem, 15px);
  padding-right: max(0.3rem, 15px);
  padding-top: 20px;
  padding-bottom: 14px;
  margin-bottom: 20px;
}

.support-question-page .question-content .question-wrap .question-left .question-list .question-item:last-child {
  margin-bottom: 0;
}

.support-question-page .question-content .question-wrap .question-left .question-list .question-item .item-top {
  display: flex;
  align-items: center;
  justify-content: space-between;
  line-height: 1.5;
  user-select: none;
  cursor: pointer;
}

.support-question-page .question-content .question-wrap .question-left .question-list .question-item .item-top.active .top-left .icon .hover {
  display: block;
}

.support-question-page .question-content .question-wrap .question-left .question-list .question-item .item-top.active .top-left .icon .default {
  display: none;
}

.support-question-page .question-content .question-wrap .question-left .question-list .question-item .item-top.active .top-left .top-text {
  color: #e70112;
}

.support-question-page .question-content .question-wrap .question-left .question-list .question-item .item-top.active .state img {
  transform: rotate(-90deg);
  opacity: 1;
  filter: none;
}

.support-question-page .question-content .question-wrap .question-left .question-list .question-item .item-top .top-left {
  display: flex;
  align-items: flex-start;
  flex: 1;
}

.support-question-page .question-content .question-wrap .question-left .question-list .question-item .item-top .top-left .icon {
  display: flex;
  align-items: flex-start;
  flex-shrink: 0;
  margin-top: 0.2em;
}

.support-question-page .question-content .question-wrap .question-left .question-list .question-item .item-top .top-left .icon .hover {
  display: none;
}

.support-question-page .question-content .question-wrap .question-left .question-list .question-item .item-top .top-left .top-text {
  font-family: SourceHanSansCN-Light, sans-serif;
  font-weight: 300;
  font-size: var(--font16);
  color: #333333;
  margin-left: 10px;
  margin-right: max(15px, 0.23rem);
  flex: 1;
  min-width: 0;
  overflow-wrap: break-word;
}

.support-question-page .question-content .question-wrap .question-left .question-list .question-item .item-top .state {
  display: flex;
  align-items: flex-start;
}

.support-question-page .question-content .question-wrap .question-left .question-list .question-item .item-top .state img {
  display: block;
  transition: var(--duration);
  opacity: 0.5;
  filter: brightness(0);
}

.support-question-page .question-content .question-wrap .question-left .question-list .question-item .item-main {
  display: none;
  font-family: SourceHanSansCN-Light, sans-serif;
  font-weight: 300;
  font-size: var(--font16);
  color: #666666;
  line-height: 2;
  overflow-wrap: break-word;
  margin-left: 28px;
  padding-top: 12px;
  border-top: 1px solid rgba(204, 204, 204, 0.5);
  margin-top: max(0.22rem, 10px);
  margin-right: 36px;
}

.support-question-page .question-content .question-wrap .question-left .question-list .question-item .item-main img {
  max-width: 100%;
  vertical-align: top;
  height: auto;
}

.support-question-page .question-content .question-wrap .question-left .question-list .question-item .item-main img .table-wrap {
  max-width: 100%;
  overflow-wrap: break-word;
}

.support-question-page .question-content .question-wrap .question-right {
  width: 23.56770833%;
  flex-shrink: 0;
  position: sticky;
  top: calc(10px + var(--header-height));
}

.support-question-page .question-content .question-wrap .question-right .area-title {
  font-weight: 400;
  font-size: var(--font18);
  color: #e70112;
  line-height: 1.77777778;
  margin-bottom: 30px;
}

.support-question-page .question-content .question-wrap .question-right .q-item {
  display: block;
  padding-bottom: max(0.2rem, 20px);
  border-bottom: 1px solid rgba(204, 204, 204, 0.5);
  margin-bottom: 30px;
}

.support-question-page .question-content .question-wrap .question-right .q-item:last-child {
  margin-bottom: 0;
  padding-bottom: 0;
  border-bottom: none;
}

.support-question-page .question-content .question-wrap .question-right .q-item:hover .pic img {
  transform: scale(1.05);
}

.support-question-page .question-content .question-wrap .question-right .q-item:hover .text .title {
  color: var(--theme);
}

.support-question-page .question-content .question-wrap .question-right .q-item .pic {
  display: block;
  border-radius: 10px;
  overflow: hidden;
  position: relative;
}

.support-question-page .question-content .question-wrap .question-right .q-item .pic::after {
  content: "";
  display: block;
  padding-top: 57.45856354%;
}

.support-question-page .question-content .question-wrap .question-right .q-item .pic img {
  position: absolute;
  left: 0;
  top: 0;
  width: 100%;
  height: 100%;
  object-fit: cover;
  transition: var(--duration, 0.45s);
}

.support-question-page .question-content .question-wrap .question-right .q-item .text {
  margin-top: 10px;
}

.support-question-page .question-content .question-wrap .question-right .q-item .text .title {
  font-family: Source Han Sans CN;
  font-weight: 400;
  font-size: var(--font18);
  color: #333333;
  line-height: 1.55555556;
  width: 100%;
  white-space: nowrap;
  text-overflow: ellipsis;
  overflow: hidden;
  overflow-wrap: break-word;
  transition: var(--duration);
}

.support-question-page .question-content .question-wrap .question-right .q-item .text .desc {
  font-family: SourceHanSansCN-Light, sans-serif;
  font-weight: 300;
  font-size: var(--font14);
  color: #666666;
  line-height: 1.57142857;
  display: -webkit-box;
  -webkit-line-clamp: 3;
  -webkit-box-orient: vertical;
  text-overflow: ellipsis;
  overflow: hidden;
  overflow-wrap: break-word;
  margin-top: 10px;
  padding-right: 14px;
}

.support-question-page .question-content .question-wrap .question-right .q-item .text .more-btn {
  margin-top: max(0.16rem, 10px);
}

.support-question-page .question-content .question-wrap .question-right .q-item .text .more-btn .more-icon {
  width: 5px;
  height: 9px;
  margin-left: 11px;
  flex-shrink: 0;
}

.support-service-page .service-after-text {
  padding-top: max(1.2rem, var(--space));
  padding-bottom: max(1.21rem, var(--space));
}

.support-service-page .service-after-text .title {
  font-family: Source Han Sans CN;
  font-weight: 400;
  font-size: var(--font32);
  color: #e60012;
  line-height: 1;
  margin-bottom: max(0.21rem, 10px);
}

.support-service-page .service-after-text .desc {
  font-family: SourceHanSansCN-Light, sans-serif;
  font-weight: 300;
  font-size: var(--font18);
  color: #333333;
  line-height: 1.77777778;
}

.support-service-page form {
  margin-top: max(0.71rem, 30px);
}

.support-service-page .form .input-line {
  display: flex;
  align-items: flex-start;
  justify-content: space-between;
}

.support-service-page .form .input-line:last-of-type .input-item {
  margin-bottom: 0;
}

.support-service-page .form .input-line .input-item {
  width: 49.0234375%;
  margin-bottom: 20px;
}

.support-service-page .form .input-line .input-item.input-item-full {
  width: 100%;
}

.support-service-page .form .input-line .input-item .placeholder-text {
  margin-bottom: 10px;
}

.support-service-page .form .input-line .input-item .placeholder-text span {
  font-weight: 400;
  font-size: var(--font18);
  color: #333333;
}

.support-service-page .form .input-line .input-item .placeholder-text .red {
  color: #ca1e1e;
}

.support-service-page .form .input-line .input-item input {
  display: block;
  width: 100%;
  height: max(0.58rem, 35px);
  font-family: SourceHanSansCN-Light, sans-serif;
  font-weight: 300;
  font-size: var(--font16);
  color: #101010;
  padding-left: max(0.22rem, 10px);
  padding-right: max(0.22rem, 10px);
  transition: var(--duration);
  background: #ffffff;
  border-radius: 3px;
  border: 1px solid #cccccc;
}

.support-service-page .form .input-line .input-item input::placeholder {
  color: #999999;
}

.support-service-page .form .input-line .input-item input:focus {
  border-color: var(--theme);
}

.support-service-page .form .input-line .input-item .layui-form-select .layui-input {
  color: #666;
  user-select: none;
}

.support-service-page .form .input-line .input-item .layui-form-select .layui-edge {
  border-color: transparent;
  width: 25px;
  height: 10px;
  background-size: 100% auto;
  background-position: center center;
  background-repeat: no-repeat;
  background-image: url(../svg/service-select.svg);
  margin-top: -5px;
}

.support-service-page .form .input-line .input-item .layui-form-select dl {
  top: 100%;
}

.support-service-page .form .input-line .input-item .layui-form-select dl dd.layui-this {
  background-color: var(--theme);
}

.support-service-page .form .input-line .input-item .upload-file {
  height: max(1.74rem, 100px);
  background: #ffffff;
  border-radius: 3px;
  border: 1px solid #cccccc;
  display: flex;
  align-items: center;
  justify-content: center;
  position: relative;
}

.support-service-page .form .input-line .input-item .upload-file p {
  font-weight: 500;
  font-size: var(--font16);
  color: #999999;
  line-height: 1;
  margin-top: max(0.26rem, 10px);
  text-align: center;
}

.support-service-page .form .input-line .input-item .upload-file img {
  opacity: 0.5;
  display: block;
  margin-left: auto;
  margin-right: auto;
  pointer-events: none;
  width: max(0.47rem, 30px);
  object-fit: contain;
}

.support-service-page .form .input-line .input-item .upload-file input {
  position: absolute;
  left: 0;
  top: 0;
  width: 100%;
  height: 100%;
  opacity: 0;
  user-select: auto;
  cursor: pointer;
  z-index: 2;
}

.support-service-page .form .input-line .input-item textarea {
  height: max(2.04rem, 180px);
  background: #ffffff;
  border-radius: 3px;
  border: 1px solid #cccccc;
  resize: none;
  font-weight: 300;
  font-size: 16px;
  color: #101010;
  width: 100%;
  transition: var(--duration);
  padding-top: 21px;
  padding-left: max(0.22rem, 10px);
  padding-right: max(0.22rem, 10px);
}

.support-service-page .form .input-line .input-item textarea:focus {
  border-color: var(--theme);
}

.support-service-page .form .input-line .input-item textarea::placeholder {
  color: #999999;
  padding-left: 0;
  text-align: left;
}

.support-service-page .form .submit-btn {
  display: block;
  width: 160px;
  height: 48px;
  font-size: var(--font18);
  line-height: 1;
  margin-left: auto;
  margin-right: auto;
  margin-top: max(0.4rem, 20px);
  cursor: pointer;
  user-select: none;
}

.support-model-help-page .model-help-wrap {
  padding-top: max(1.05rem, var(--space));
  padding-bottom: max(1.08rem, var(--space));
}

.support-model-help-page .help-text {
  font-family: SourceHanSansCN-Light, sans-serif;
  font-weight: 300;
  font-size: var(--font18);
  color: #333333;
  line-height: 1.77777778;
  margin-bottom: max(0.7rem, 30px);
}

.support-model-help-page .form-area {
  display: flex;
  justify-content: space-between;
  align-items: flex-start;
  margin-bottom: max(0.67rem, 30px);
}

.support-model-help-page .form-area .left-area {
  width: 49.0234375%;
  flex-shrink: 0;
}

.support-model-help-page .form-area .right-area {
  width: 49.0234375%;
  flex-shrink: 0;
  position: relative;
  border-radius: 10px;
  overflow: hidden;
}

.support-model-help-page .form-area .right-area:hover img {
  transform: scale(1.05);
}

.support-model-help-page .form-area .right-area::after {
  content: "";
  display: block;
  padding-bottom: 41.5%;
}

.support-model-help-page .form-area .right-area img {
  position: absolute;
  left: 0;
  top: 0;
  width: 100%;
  height: 100%;
  object-fit: cover;
  transition: var(--duration, 0.45s);
}

.support-model-help-page .input-item {
  margin-bottom: 20px;
}

.support-model-help-page .input-item:last-of-type {
  margin-bottom: 0;
}

.support-model-help-page .input-item .placeholder-text {
  font-weight: 400;
  font-size: var(--font18);
  color: #333333;
  line-height: 1;
  margin-bottom: 10px;
}

.support-model-help-page .input-item .placeholder-text .red {
  color: #ca1e1e;
}

.support-model-help-page .input-item input {
  display: block;
  width: 100%;
  height: max(0.58rem, 35px);
  background: #ffffff;
  border-radius: 3px;
  border: 1px solid #cccccc;
  transition: var(--duration);
  padding: 0 max(0.23rem, 15px);
  font-family: SourceHanSansCN-Light, sans-serif;
  font-weight: 300;
  color: #101010;
}

.support-model-help-page .input-item input::placeholder {
  color: #999999;
}

.support-model-help-page .input-item input:focus {
  border-color: var(--theme);
}

.support-model-help-page .input-item textarea {
  display: block;
  width: 100%;
  height: max(100px, 1.74rem);
  background: #ffffff;
  border-radius: 3px;
  border: 1px solid #cccccc;
  padding: max(0.22rem, 15px);
  resize: none;
  font-family: SourceHanSansCN-Light, sans-serif;
  font-weight: 300;
  font-size: var(--font16);
  color: #101010;
  transition: var(--duration);
}

.support-model-help-page .input-item textarea::placeholder {
  color: #999999;
}

.support-model-help-page .input-item textarea:focus {
  border-color: var(--theme);
}

.support-model-help-page .input-item .upload-file {
  position: relative;
  display: flex;
  align-items: center;
  justify-content: center;
  height: max(1.74rem, 100px);
  background: #ffffff;
  border-radius: 3px;
  border: 1px solid #cccccc;
}

.support-model-help-page .input-item .upload-file input {
  position: absolute;
  left: 0;
  top: 0;
  width: 100%;
  height: 100%;
  cursor: pointer;
  pointer-events: auto;
  opacity: 0;
}

.support-model-help-page .input-item .upload-file .content img {
  display: block;
  margin-left: auto;
  margin-right: auto;
  opacity: 0.5;
  pointer-events: none;
  width: max(0.47rem, 30px);
}

.support-model-help-page .input-item .upload-file .content p {
  font-weight: 500;
  font-size: var(--font16);
  color: #999999;
  line-height: 1;
  text-align: center;
  margin-top: max(0.26rem, 10px);
}

.support-model-help-page .company-form .company-text {
  font-family: SourceHanSansCN-Light, sans-serif;
  font-weight: 300;
  font-size: var(--font18);
  color: #333333;
  margin-bottom: max(0.3rem, 10px);
}

.support-model-help-page .company-form .input-line {
  display: flex;
  align-items: center;
  justify-content: space-between;
}

.support-model-help-page .company-form .input-line .input-item {
  width: 49.0234375%;
}

.support-model-help-page .company-form .input-line .input-item:last-of-type {
  margin-bottom: 20px;
}

.support-model-help-page .company-form .submit-btn {
  display: block;
  margin-left: auto;
  margin-right: auto;
  user-select: none;
  cursor: pointer;
  width: 160px;
  height: 48px;
  font-size: var(--font18);
  line-height: 1;
  margin-top: 21px;
}

@media (max-width: 992px) {
  .support-page .support-content .support-wrap {
    flex-wrap: wrap;
  }

  .support-page .support-content .support-wrap .support-aside {
    width: 100%;
    position: static;
  }

  .support-page .support-content .support-wrap .support-aside .aside-list-area .aside-item .list .item {
    border: var(--border);
    margin-left: 0;
    margin-bottom: 10px;
    padding-left: 20px;
    padding-right: 10px;
    position: relative;
    overflow: hidden;
  }

  .support-page .support-content .support-wrap .support-aside .aside-list-area .aside-item .list .item::before {
    content: "";
    position: absolute;
    left: 0;
    top: 0;
    width: 4px;
    height: 100%;
    background-color: var(--theme);
  }

  .support-page .support-content .support-wrap .support-main {
    flex: none;
    width: 100%;
    margin-top: 30px;
  }
}

@media (max-width: 768px) {
  .support-page .support-content .support-wrap .support-aside .aside-list-area .aside-item {
    border-bottom: var(--border);
    padding-bottom: 10px;
    margin-bottom: 15px;
  }
}

@media (max-width: 576px) {
  .support-page .support-content .support-wrap .support-main .main-list {
    grid-template-columns: 1fr;
  }

  .support-page .support-content .support-wrap .support-main .main-item {
    padding-left: 10px;
    padding-right: 10px;
  }

  .support-page .support-content .support-wrap .support-main .main-item .pic::after {
    padding-bottom: 65%;
  }
}

@media (max-width: 768px) {
  .support-question-page .question-content .question-wrap {
    flex-wrap: wrap;
  }

  .support-question-page .question-content .question-wrap .question-left {
    width: 100%;
  }

  .support-question-page .question-content .question-wrap .question-right {
    width: 100%;
  }

  .support-question-page .question-content .question-wrap .question-left .question-top .search {
    flex: 1;
    margin-left: 50px;
  }

  .support-question-page .question-content .question-wrap .question-right {
    margin-top: 30px;
  }
}

@media (max-width: 576px) {
  .support-question-page .question-content .question-wrap .question-left .question-top {
    flex-wrap: wrap;
    align-items: center;
    gap: 10px;
  }

  .support-question-page .question-content .question-wrap .question-left .question-top .search {
    width: 100%;
    min-width: 0;
    order: unset;
    margin: 0;
  }

  .support-question-page .question-content .question-wrap .question-left .question-top .expand-all {
    order: unset;
    margin-left: 0;
  }

  .support-question-page .question-content .question-wrap .question-left .question-list .question-item {
    padding-top: 10px;
    padding-bottom: 10px;
  }

  .support-question-page .question-content .question-wrap .question-left .question-list .question-item .item-top .top-left .icon {
    margin-top: 0;
  }

  .support-question-page .question-content .question-wrap .question-right .area-title {
    margin-bottom: 20px;
  }

  .support-question-page .question-content .question-wrap .question-right .q-item .text .desc {
    padding-right: 0;
  }

  .support-question-page .question-content .question-wrap .question-right .q-item .text .more-btn {
    width: 110px;
    height: 28px;
  }
}

@media (max-width: 768px) {
  .support-service-page .form .submit-btn {
    width: 140px;
    height: 35px;
  }
}

@media (max-width: 576px) {
  .support-service-page .form .input-line {
    flex-wrap: wrap;
  }

  .support-service-page .form .input-line .input-item {
    width: 100%;
  }

  .support-service-page .form .input-line .input-item input {
    font-size: 14px;
  }

  .support-service-page .form .input-line .input-item textarea {
    font-size: 14px;
  }
}

@media (max-width: 768px) {
  .support-model-help-page .form-area {
    flex-wrap: wrap;
  }

  .support-model-help-page .form-area .left-area {
    width: 100%;
    margin-bottom: 20px;
  }

  .support-model-help-page .form-area .right-area {
    display: none;
  }

  .support-model-help-page .company-form .input-line {
    flex-wrap: wrap;
  }

  .support-model-help-page .company-form .input-line .input-item {
    width: 100%;
  }

  .support-model-help-page .company-form .submit-btn {
    width: 140px;
    height: 35px;
  }
}

@media (prefers-reduced-motion: reduce) {
  *, *::before, *::after {
    animation-duration: 0.01ms !important;
    animation-iteration-count: 1 !important;
    transition-duration: 0.01ms !important;
  }
}

.support-page .support-content .support-wrap .support-main .view-toggle-bar {
  display: flex;
  align-items: center;
  justify-content: space-between;
  margin-bottom: 16px;
}

.support-page .support-content .support-wrap .support-main .view-count {
  font-size: 13px;
  color: #94a3b8;
}

.support-page .support-content .support-wrap .support-main .view-toggle-btn {
  display: flex;
  align-items: center;
  justify-content: center;
  gap: 4px;
  height: 30px;
  border: 1px solid #e2e8f0;
  border-radius: 6px;
  background: #fff;
  color: #64748b;
  cursor: pointer;
  padding: 0 10px;
  font-size: 12px;
  transition: 0.2s;
}

.support-page .support-content .support-wrap .support-main .view-toggle-btn:hover {
  border-color: var(--aok-red);
  color: var(--aok-red);
}

.support-page .support-content .support-wrap .support-main .view-toggle-btn .toggle-icon {
  display: none;
  align-items: center;
  gap: 4px;
}

.support-page .support-content .support-wrap .support-main .view-toggle-btn .toggle-icon.is-visible {
  display: flex;
}

.support-page .support-content .support-wrap .support-main .view-toggle-btn .toggle-icon svg {
  display: block;
  flex-shrink: 0;
}

.support-page .support-content .support-wrap .support-main .view-toggle-btn .toggle-label {
  font-size: 12px;
  line-height: 1;
  white-space: nowrap;
}

.support-page .support-content .support-wrap .support-main .main-item .item-actions {
  display: flex;
  align-items: center;
  gap: 8px;
  margin-top: 12px;
  padding-top: 12px;
  border-top: 1px solid #f1f5f9;
}

.support-page .support-content .support-wrap .support-main .main-item .item-actions .preview-btn,
.support-page .support-content .support-wrap .support-main .main-item .item-actions .download-btn {
  display: inline-flex;
  align-items: center;
  justify-content: center;
  gap: 4px;
  flex: 1;
  font-size: 12px;
  text-decoration: none;
  padding: 7px 0;
  border-radius: 5px;
  transition: color 0.2s, background 0.2s, border-color 0.2s;
}

.support-page .support-content .support-wrap .support-main .main-item .item-actions .preview-btn {
  color: #64748b;
  border: 1px solid #e2e8f0;
  background: #fff;
}

.support-page .support-content .support-wrap .support-main .main-item .item-actions .preview-btn:hover {
  border-color: var(--aok-blue);
  color: var(--aok-blue);
  background: #eef2ff;
}

.support-page .support-content .support-wrap .support-main .main-item .item-actions .download-btn {
  color: #fff;
  background: var(--aok-red);
  border: 1px solid var(--aok-red);
}

.support-page .support-content .support-wrap .support-main .main-item .item-actions .download-btn:hover {
  background: var(--aok-blue);
  border-color: var(--aok-blue);
}

.support-page .support-content .support-wrap .support-main .main-list.list-view {
  display: flex;
  flex-direction: column;
  gap: 0;
}

.support-page .support-content .support-wrap .support-main .main-list.list-view .main-item {
  display: flex;
  align-items: center;
  gap: 20px;
  padding: 16px 20px;
  border-radius: 0;
  border: none;
  border-bottom: 1px solid #f1f5f9;
  position: relative;
  overflow: hidden;
  transition: 0.2s;
}

.support-page .support-content .support-wrap .support-main .main-list.list-view .main-item:first-child {
  border-top: 1px solid #f1f5f9;
}

.support-page .support-content .support-wrap .support-main .main-list.list-view .main-item::before {
  content: "";
  position: absolute;
  left: 0;
  top: 0;
  width: 0;
  height: 100%;
  background: var(--aok-red);
  transition: 0.2s;
}

.support-page .support-content .support-wrap .support-main .main-list.list-view .main-item:hover::before {
  width: 3px;
}

.support-page .support-content .support-wrap .support-main .main-list.list-view .main-item .pic {
  display: none;
}

.support-page .support-content .support-wrap .support-main .main-list.list-view .main-item .text {
  margin-top: 0;
  flex: 1;
  min-width: 0;
  display: flex;
  align-items: center;
  gap: 24px;
}

.support-page .support-content .support-wrap .support-main .main-list.list-view .main-item .text .file-name {
  border-bottom: none;
  margin-bottom: 0;
  padding-bottom: 0;
  flex: 1;
  min-width: 0;
  gap: 10px;
}

.support-page .support-content .support-wrap .support-main .main-list.list-view .main-item .text .file-name .icon {
  width: 18px;
  height: 18px;
}

.support-page .support-content .support-wrap .support-main .main-list.list-view .main-item .text .file-name .name {
  font-size: 14px;
  color: #1e293b;
}

.support-page .support-content .support-wrap .support-main .main-list.list-view .main-item .text .file-name .name h3 {
  font-weight: 500;
}

.support-page .support-content .support-wrap .support-main .main-list.list-view .main-item .text .other {
  flex-shrink: 0;
  gap: 14px;
  font-size: 12px;
  color: #94a3b8;
}

.support-page .support-content .support-wrap .support-main .main-list.list-view .main-item .item-actions {
  display: flex;
  align-items: center;
  gap: 8px;
  flex-shrink: 0;
  margin-top: 0;
  padding-top: 0;
  border-top: none;
}

.support-page .support-content .support-wrap .support-main .main-list.list-view .main-item .item-actions .preview-btn,
.support-page .support-content .support-wrap .support-main .main-list.list-view .main-item .item-actions .download-btn {
  flex: none;
  padding: 5px 12px;
}

@media (max-width: 768px) {
  .support-page .support-content .support-wrap .support-main .main-list.list-view .main-item .text .other {
    display: none;
  }
}

@media (max-width: 576px) {
  .support-page .support-content .support-wrap .support-main .view-toggle-bar {
    display: none;
  }

  .support-page .support-content .support-wrap .support-main .main-list.list-view .main-item .text {
    flex-wrap: wrap;
    gap: 8px;
  }

  .support-page .support-content .support-wrap .support-main .main-list.list-view .main-item .text .other {
    display: flex;
    width: 100%;
  }

  .support-page .support-content .support-wrap .support-main .main-list.list-view .main-item .item-actions {
    margin-left: auto;
  }
}

.support-page .support-content .support-wrap .support-aside .aside-form .form button,

.support-question-page .question-content .question-wrap .question-left .question-top .search button {
  border: none;
  outline: none;
  appearance: none;
  -webkit-appearance: none;
  box-shadow: none;
}

.support-page .support-content .support-wrap .support-aside .aside-form .form button,
.support-question-page .question-content .question-wrap .question-left .question-top .search button {
  background: #e60012;
}

.support-page .support-content .support-wrap .support-aside .aside-form .form button:hover,
.support-question-page .question-content .question-wrap .question-left .question-top .search button:hover {
  background: #c9000f;
}

.support-page .support-content .support-wrap .support-aside .aside-form .form button img,
.support-question-page .question-content .question-wrap .question-left .question-top .search button img {
  filter: brightness(0) invert(1);
}

.support-page .support-content .support-wrap .support-aside .aside-form .form,
.support-question-page .question-content .question-wrap .question-left .question-top .search {
  border: 1px solid #e2e8f0;
  border-radius: 6px;
  overflow: hidden;
  background: #fff;
  transition: border-color 0.25s ease, box-shadow 0.25s ease;
}

.support-page .support-content .support-wrap .support-aside .aside-form .form:focus-within,
.support-question-page .question-content .question-wrap .question-left .question-top .search:focus-within {
  border-color: #e60012;
  box-shadow: 0 0 0 3px rgba(230, 0, 18, 0.08);
}

.support-page .support-content .support-wrap .support-aside .aside-form .form input,
.support-question-page .question-content .question-wrap .question-left .question-top .search input {
  border: none;
  border-radius: 0;
  height: 40px;
}

.support-page .support-content .support-wrap .support-aside .aside-form .form input:focus,
.support-question-page .question-content .question-wrap .question-left .question-top .search input:focus {
  border: none;
}

.support-model-help-page .company-form .submit-btn {
  border: none;
  outline: none;
  appearance: none;
  -webkit-appearance: none;
  box-shadow: none;
  border-radius: 6px;
  background: #e60012;
  color: #fff;
  font-weight: 600;
  transition: background 0.25s ease, transform 0.25s ease, box-shadow 0.25s ease;
}

.support-model-help-page .company-form .submit-btn:hover {
  background: #c9000f;
  transform: translateY(-1px);
  box-shadow: 0 8px 18px rgba(230, 0, 18, 0.18);
}

.support-model-help-page .company-form .submit-btn:focus-visible {
  outline: 2px solid rgba(230, 0, 18, 0.35);
  outline-offset: 3px;
}

.support-service-page .form .submit-btn {
  border: none;
  outline: none;
  appearance: none;
  -webkit-appearance: none;
  box-shadow: none;
  border-radius: 6px;
  background: #e60012;
  color: #fff;
  font-weight: 600;
}

.support-service-page .form .submit-btn:hover {
  background: #c9000f;
}


/* 表单按钮：清除浏览器默认黑边 */
.support-page .support-content .support-wrap .support-aside .aside-form .form button,
.support-question-page .question-content .question-wrap .question-left .question-top .search button,
.support-service-page .form .submit-btn,
.support-model-help-page .company-form .submit-btn {
  border: none;
  outline: none;
  appearance: none;
  -webkit-appearance: none;
  box-shadow: none;
}

/* 搜索框：整体轻边框 + 红色搜索按钮 */
.support-page .support-content .support-wrap .support-aside .aside-form .form,
.support-question-page .question-content .question-wrap .question-left .question-top .search {
  border: 1px solid #e2e8f0;
  border-radius: 6px;
  overflow: hidden;
  background: #fff;
  transition: border-color 0.25s ease, box-shadow 0.25s ease;
}
.support-page .support-content .support-wrap .support-aside .aside-form .form:focus-within,
.support-question-page .question-content .question-wrap .question-left .question-top .search:focus-within {
  border-color: #e60012;
  box-shadow: 0 0 0 3px rgba(230, 0, 18, 0.08);
}
.support-page .support-content .support-wrap .support-aside .aside-form .form input,
.support-question-page .question-content .question-wrap .question-left .question-top .search input {
  border: none;
  border-radius: 0;
  height: 40px;
}
.support-page .support-content .support-wrap .support-aside .aside-form .form button,
.support-question-page .question-content .question-wrap .question-left .question-top .search button {
  background: #e60012;
  border-radius: 0;
}
.support-page .support-content .support-wrap .support-aside .aside-form .form button:hover,
.support-question-page .question-content .question-wrap .question-left .question-top .search button:hover {
  background: #c9000f;
}
.support-page .support-content .support-wrap .support-aside .aside-form .form button img,
.support-question-page .question-content .question-wrap .question-left .question-top .search button img {
  filter: brightness(0) invert(1);
}